Frequently Asked Questions
Please read our FAQ before sending us a message.
How long will delivery take?
Packages can take 4 to 7 days to arrive to you after the item has gone through a quality control process and has been fulfilled.
How secure is shopping in the Online Shop? Is my data protected?
Chinoeva is a 100% safe shopping platform. Shop with full confidences as we do not share your private and personal information.
What exactly happens after ordering?
All orders go through a 1 to 2 day fulfillment process to verity payment, verity address, inspect quality, and package. Once your order has gone through the fulfillment process it’ll be shipped out to your destination.
Do I receive an invoice for my order?
Yes, once you place an order you’ll receive an confirmation email.
Send us an email
Please send us an email at chinoeva3@gmail.com if you any questions. We’ll get back to you as soon as possible.